Privacy Policy

We recognize the importance of privacy for our visitors to our website, users, and others who engage with us. This Privacy Policy outlines crucial information about the collection and disclosure of user data. Any personal information you provide on the site are subject to the terms of this Privacy Policy and our Terms & Conditions of Use, which are available elsewhere on this website.

This online privacy policy discloses LOTUS CLASSIC WORLD's information practices for this Website and Services (as defined below), including the types of information collected, methods of information collection, the use of such information, and the sharing of such information with third parties.

Personally Identifiable Information:

We collect personally identifiable information in various ways, such as when a user visits Lotus Classic World, registers on our platform, requests our services, fills out product-related forms, makes purchases, or seeks support.

You may be requested to provide your name, email address, and billing information only when relevant. We only collect personally identifiable information if you voluntarily provide it. You have the option to decline to supply such information, but doing so might limit your engagement in certain site-related activities.

We do not and will not sell your personal information to third parties.

Non-Personal Identifiable Information:

Lotus Classic World may collect non-personal identifiable information whenever users interact with our platform. This non-personal identification information may include the browser name, device used to access our site, and technical details like the operating system or similar information when a user visits our site.

We utilize this information to enhance your experience. The extent of information we gather depends on the type and settings of the device you use to access our website.

Cookie Policy:

Lotus Classic World and certain third-party applications use "cookies" to improve your experience. These cookies store information such as products in your cart, trigger push notifications, and track Google Analytics data.

Your web browser stores cookies on your hard drive for record-keeping purposes and, at times, to track information about your activities or preferences. If you prefer not to accept cookies in connection with Lotus Classic World, you can delete, block, or disable cookies via your browser settings. Please note that disabling cookies may impact the functionality of certain Lotus Classic World services or notifications.

How Lotus Classic World Uses Collected Data:

We collect and use your personal information for the following purposes:

Personalization: We use aggregated information to understand how users as a group use the services and resources provided on Lotus Classic World.
Improvement: We continuously strive to enhance our website offerings based on the information and feedback we receive from you.
Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
Content, Promotions, and Surveys: We send you information you've agreed to receive about topics we believe will interest you. For example, when you raise a support request, you'll receive emails from our customer relations specialist, or if you opt-in to our mailing list, you'll receive emails containing company news, updates, related product or service information, etc.
Legal Compliance: We may use your information for billing, account management, administrative matters, or for investigative and preventive measures against site abuse, as required by applicable law, legal processes, or regulations.

If we intend to use your information for a purpose not listed above, we will always request your consent. For example, we may publish testimonials or feature customer stories to promote our products or services, and we will obtain your consent before posting any information for promotional purposes.

Sharing and Disclosure of Information:

User's Request: We will share your data with you based on your request and instructions.
Legal Compliance: If requested by a legal authority, we may disclose your information as required by applicable law.
Enforcement: We reserve the right to disclose user information to investigate, prevent, or take action against illegal activities, suspected fraud, or situations involving a physical threat to any individuals.
Consent: We may share your information with third-party services only when we have your consent to do so.

Third-Party Service Providers and Partners:

We work with third-party service providers and partners to provide payment processing, analysis, and other services. These providers may require access to or use of your information, and when they do, they operate under Lotus Classic World's instructions and policies designed to safeguard your information.

Third-Party Apps or Products:

Lotus Classic World may encourage you to purchase third-party apps or products as part of a service we offer, or you may choose to do so voluntarily. In such cases, you may need to provide these third-party apps or products with access to personal information like your name, email address, and data you choose to use with those apps.

Please note that third-party apps' Privacy Policies and Terms of Service (ToS) are not governed by Lotus Classic World's policies, and our Privacy Policy does not extend to cover how these third-party apps handle your personal information. We strongly recommend reviewing all third-party Privacy Policies and ToS before connecting them to our services or products. If you object to sharing information with these third-party apps or products, please disable the app immediately.

Links to Third-Party Sites:

You may find links to third-party websites on our site, and their privacy practices may differ from ours. Any information you submit to these third-party sites is governed by their Privacy Policies and is not covered by Lotus Classic World's Privacy Policies.

For Our Services:

We require our employees and executives to have access to systems storing and processing your data. This access primarily serves the purpose of problem diagnosis and troubleshooting. For instance, to diagnose and resolve an issue you may encounter with our services, our employees and executives may need access to your data. All employees and executives are prohibited from viewing your data unless it is absolutely necessary to do so.

Lotus Classic World does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.